SIMPLE ENGAGEMENT

We will always have challenges with employee engagement in the restaurant industry. Staff members come in all ages, levels of education, employment status (part-time, full-time or seasonal), career stepping stones, or just plain in it for the money. There are always personal agendas, as well as staff getting along with each other. The chefs bother the servers, the servers do not want to help the...

EMPLOYEE RETENTION – WHAT MAKES THEM RUN FOR THE DOOR

Corey Harlock has spent more than 20 years at the executive management level in the hotel and restaurant sectors, and interviewed and surveyed thousands of prospective employees. With his finger firmly on the pulse of the hospitality industry, Corey can help your company find the right executive, increase its staff productivity, lower turnover and create a healthy work environment. As a...

USING “GREEN” TO MOTIVATE YOUR TEAM

Janine Bolton is President of LEAF (Leaders in Environmentally Accountable Foodservice), a nation-wide organization that is dedicated to helping the foodservice industry reduce its environmental impact, and makes it easy for diners to identify truly “green” restaurants with third-party certification. Janine and her LEAF team are blazing a green trail in the Canadian Foodservice...

EMPLOYEE MOTIVATION – THE DOUBLE EDGE SWORD.

Corey Harlock has spent more than 20 years at the executive management level in the hotel and restaurant sectors, and interviewed and surveyed thousands of prospective employees. With his finger firmly on the pulse of the hospitality industry, Corey can help your company find the right executive, increase its staff productivity, lower turnover and create a healthy work environment. As a...

ARE YOU BEING HONEST ABOUT WHAT YOU OFFER A NEW EMPLOYEE?

I have the luxury of talking to a variety of hiring managers from many different aspects of the hospitality industry and here is what I know for sure.  It doesn’t matter who they are, what part of our industry they work in and what the name is on the sign over the place they go to work is, the big majority or companies are not crystal clear on what makes a good employee for them! I believe the...