Comments for Questus Hospitality http://questushospitality.com Tue, 20 Mar 2012 19:42:04 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on EMPLOYEE MOTIVATION – THE DOUBLE EDGE SWORD. by Hospo Headhunter http://questushospitality.com/employee-motivation-the-double-edge-sword#comment-1373 Hospo Headhunter Tue, 20 Mar 2012 19:42:04 +0000 http://questushospitality.com/?p=1975#comment-1373 Alfred Thanks for your comments. Great insights, this platform is all about sharing and improving our industry. So thanks for caring and sharing Alfred

Thanks for your comments. Great insights, this platform is all about sharing and improving our industry. So thanks for caring and sharing

]]> Comment on EMPLOYEE MOTIVATION – THE DOUBLE EDGE SWORD. by Alfred Kagika http://questushospitality.com/employee-motivation-the-double-edge-sword#comment-1372 Alfred Kagika Tue, 20 Mar 2012 19:38:36 +0000 http://questushospitality.com/?p=1975#comment-1372 Hi Corey, Your article is well explored and presented though, i have reservations towards praise and discipline as a motivational principle either in public or private. I believe and stand corrected that both should be advanced as an organizational culture. Each department should have laid down yardsticks and procedure for reward and discipline within the department. Doing so would greatly reduce chances of demotivation because the achievements or otherwise would be zeroed down to the small unit. Hence, sensitivity to employee emotions taken care of. Hi Corey,
Your article is well explored and presented though, i have reservations towards praise and discipline as a motivational principle either in public or private. I believe and stand corrected that both should be advanced as an organizational culture. Each department should have laid down yardsticks and procedure for reward and discipline within the department. Doing so would greatly reduce chances of demotivation because the achievements or otherwise would be zeroed down to the small unit. Hence, sensitivity to employee emotions taken care of.

]]> Comment on EMPLOYEE MOTIVATION – THE DOUBLE EDGE SWORD. by Mark Collins http://questushospitality.com/employee-motivation-the-double-edge-sword#comment-1357 Mark Collins Thu, 08 Mar 2012 03:41:26 +0000 http://questushospitality.com/?p=1975#comment-1357 Hi Corey, Thanks for posting this article and you opinion. Such generalisations are always dangerous except to say that praise 15 times more than you criticize if you want people to feel empowered and valued. Most employees need good leadership (by example) good training and then access to daily performance measurement info. Consolidated to show a picture of progress weekly and monthly. Acknowledging good team results should be shared with the team and individual results with the individual but that doesn't exclude acknowledgement of individual performance in front of a group. In you example I would have thought better management may have been to acknowledge the improved contribution of an individual as being beneficial to the group performance. shortly that achieves everyones needs? Hi Corey, Thanks for posting this article and you opinion. Such generalisations are always dangerous except to say that praise 15 times more than you criticize if you want people to feel empowered and valued. Most employees need good leadership (by example) good training and then access to daily performance measurement info. Consolidated to show a picture of progress weekly and monthly. Acknowledging good team results should be shared with the team and individual results with the individual but that doesn’t exclude acknowledgement of individual performance in front of a group.
In you example I would have thought better management may have been to acknowledge the improved contribution of an individual as being beneficial to the group performance. shortly that achieves everyones needs?

]]> Comment on EMPLOYEE MOTIVATION – THE DOUBLE EDGE SWORD. by Spencer Buck http://questushospitality.com/employee-motivation-the-double-edge-sword#comment-1356 Spencer Buck Wed, 07 Mar 2012 23:25:20 +0000 http://questushospitality.com/?p=1975#comment-1356 Great article Another question to ask is how are you engaging and recognizing those employees? I would like to introduce you to Wisetail. Our clients experience increases in employee productivity, ability to capture and propagate best practices, retention of top performers and improved customer service - all while decreasing training costs associated with ineffective content, unused systems and travel. To find out more or schedule a demo of our tool please contact: Spencer Buck Wisetail/ The social side of eLearning http://www.wisetail.com http://www.twitter.com/wisetail spencer@wisetail.com 406.545.4662 x 105 Great article

Another question to ask is how are you engaging and recognizing those employees?

I would like to introduce you to Wisetail. Our clients experience increases in employee productivity, ability to capture and propagate best practices, retention of top performers and improved customer service – all while decreasing training costs associated with ineffective content, unused systems and travel.

To find out more or schedule a demo of our tool please contact:

Spencer Buck
Wisetail/ The social side of eLearning
http://www.wisetail.com
http://www.twitter.com/wisetail
spencer@wisetail.com
406.545.4662 x 105

]]> Comment on EMPLOYEE MOTIVATION – THE DOUBLE EDGE SWORD. by Sarah http://questushospitality.com/employee-motivation-the-double-edge-sword#comment-1355 Sarah Wed, 07 Mar 2012 19:05:49 +0000 http://questushospitality.com/?p=1975#comment-1355 I believe praise should be given in one on one situations. It is important for all of the employees to get your complete attention at this time. Praise the group in public for a job well done and acknowledge the teamwork that got them all to such a great place. I believe praise should be given in one on one situations. It is important for all of the employees to get your complete attention at this time. Praise the group in public for a job well done and acknowledge the teamwork that got them all to such a great place.

]]> Comment on EMPLOYEE MOTIVATION – THE DOUBLE EDGE SWORD. by Olga Kovshanova, MBA, MA http://questushospitality.com/employee-motivation-the-double-edge-sword#comment-1354 Olga Kovshanova, MBA, MA Wed, 07 Mar 2012 14:37:07 +0000 http://questushospitality.com/?p=1975#comment-1354 Respectfully disagree: Employees, particularly the weaker ones, need public praise even more than the top performers. Solution, praise both simultaneously. Plus ask the stronger to assist the weaker. Promote team spirit! Olga Kovshanova, MBA, MA Hotel Professional Extraordinaire Sales/Marketing/Management Email: olinka@olinka.info Professional Website: http://www.olinka.info/ Skype name: olinkaru M: 230-717-5790 evenings LinkedIn Profile: http://www.linkedin.com/in/kovshanovaolga Leader: Hotel Professionals Worldwide Respectfully disagree:

Employees, particularly the weaker ones, need public praise even more than the top performers.

Solution, praise both simultaneously. Plus ask the stronger to assist the weaker.

Promote team spirit!

Olga Kovshanova, MBA, MA
Hotel Professional Extraordinaire
Sales/Marketing/Management
Email: olinka@olinka.info
Professional Website: http://www.olinka.info/
Skype name: olinkaru
M: 230-717-5790 evenings
LinkedIn Profile: http://www.linkedin.com/in/kovshanovaolga
Leader: Hotel Professionals Worldwide

]]> Comment on ARE YOU BEING HONEST ABOUT WHAT YOU OFFER A NEW EMPLOYEE? by Hospo Headhunter http://questushospitality.com/are-you-being-honest-about-what-you-offer-a-new-employee#comment-1340 Hospo Headhunter Wed, 08 Feb 2012 15:47:32 +0000 http://questushospitality.com/?p=1952#comment-1340 Chris Great point, thanks for sharing that. I am a fan of starting things off on the right foot to. Chris

Great point, thanks for sharing that. I am a fan of starting things off on the right foot to.

]]> Comment on ARE YOU BEING HONEST ABOUT WHAT YOU OFFER A NEW EMPLOYEE? by Chris Stark http://questushospitality.com/are-you-being-honest-about-what-you-offer-a-new-employee#comment-1339 Chris Stark Wed, 08 Feb 2012 13:36:26 +0000 http://questushospitality.com/?p=1952#comment-1339 Wanting to optimize the start point for restaurant employees and managers, I taught our hiring managers to use reverse psychology and down play the role and company. The effect was that applicants sold themselves on the merits of working for us. Believe it or not, our managers discussed what success and failure looked like in a given role. Bottom line - they're were no surprises or dissappointments for new employees and a higher regard for the hiring managers. Wanting to optimize the start point for restaurant employees and managers, I taught our hiring managers to use reverse psychology and down play the role and company. The effect was that applicants sold themselves on the merits of working for us. Believe it or not, our managers discussed what success and failure looked like in a given role.

Bottom line – they’re were no surprises or dissappointments for new employees and a higher regard for the hiring managers.

]]> Comment on ARE YOU BEING HONEST ABOUT WHAT YOU OFFER A NEW EMPLOYEE? by Olga Kovshanova, MBA, MA http://questushospitality.com/are-you-being-honest-about-what-you-offer-a-new-employee#comment-1338 Olga Kovshanova, MBA, MA Wed, 08 Feb 2012 12:14:32 +0000 http://questushospitality.com/?p=1952#comment-1338 Most thought provoking -- perhaps a little sad! Olga Kovshanova, MBA, MA Hotel Professional Extraordinaire Sales and Guest Relations Manager for CIS, Eastern Europe & Greece Email: olinka@olinka.info Professional Website: http://www.olinka.info/ Skype name: olinkaru M: 230-717-5790 evenings LinkedIn Profile: http://www.linkedin.com/in/kovshanovaolga Most thought provoking — perhaps a little sad!

Olga Kovshanova, MBA, MA
Hotel Professional Extraordinaire
Sales and Guest Relations Manager for CIS, Eastern Europe & Greece
Email: olinka@olinka.info
Professional Website: http://www.olinka.info/
Skype name: olinkaru
M: 230-717-5790 evenings
LinkedIn Profile: http://www.linkedin.com/in/kovshanovaolga

]]> Comment on The Hospitality Headhunter Presents… Chef Liana by Allan Ropchan http://questushospitality.com/the-hospitality-headhunter-presents-2#comment-1209 Allan Ropchan Tue, 29 Nov 2011 22:27:25 +0000 http://questushospitality.com/the-hospitality-headhunter-presents-2#comment-1209 More Chef Liana, please. Most entertaining personality you have. More Chef Liana is needed ! More Chef Liana, please.
Most entertaining personality you have.

More Chef Liana is needed !

]]>