Kim Bechtel is changing the world… one workplace at a time!

Smile… You’ve heard it all before, your brand is your company’s biggest and most vulnerable asset, every contact with a potential employee is a contact with a potential customer; behave as if your grandmother is going to read about it in the paper tomorrow. Yada yada yada, talk to the hand… Only, it’s true! People are writing about you, your company, and its practices, how it...

Retention/Attraction – the BIGGEST Mistake!

I have beren talking to a lot of old collegues lately.  Some who have recently made changes, some who effect change and have been asking them all the same question, ”Do you think a company gets stronger/better by asking thier employees for suggestions?” Here are the reasons (I have found) that companies don’t ask employees for input: 1. They know the are doing a poor job and...

The Hospo Headhunter-Retention Attraction Tip #2

Follow up from Friday’s blog… Now that you have cleared up what your true values are and are being honest and up front with any new or potential employer, you can start to change or improve your reputation or what people are saying about you on the street. Here is how it works. Example 1 You say to a new employee that we are all about the 3 equal sides of the triangle and then proceed to only...

1 BIG Reason you can’t Retain your Best People

For those of you who have been reading my blogs for any length of time, you know that I am all about Retention/Attraction and finding and meeting the needs of individuals and not a team of people. I had a lot of different thoughts about this week’s article, so I thought I would just let it flow and see what happens.  I think I want to start with “Mission Statements” or “Value...

Corey Harlock – Retention & Attraction

Corey Harlock has spent more than 20 years at the executive management level in the hotel and restaurant sectors, and interviewed and surveyed thousands of prospective employees. With his finger firmly on the pulse of the hospitality industry, Corey can help your company find the right executive, increase its staff productivity, lower turnover and create a healthy work environment. I was...

Kim Bechtel is changing the world… one workplace at a time!

Why is it we spend more time and effort picking what ink jet printer to buy than we do deciding who we should add to our team? Tom Peters was quoted recently as saying the most important thing a manager can do is decide who to hire. I’ll bet the hospitality sector navel gazes about new menus far more than it does about the criteria used to hire service staff. Let me be clear, though, I’m not...

Corey Harlock – Retaining Your Talent?

I was out for a round of golf with my buddy Al on the weekend.  We always golf at his “home” course which happens to be about an hour out of town, so we have lots of time to talk on our way to and from the course. Last Sunday we got talking about our days working in restaurants in our previous lives.  We exchanged stories and laughed about the people we worked with and the stuff we used...

Kim Bechtel is changing the world… one workplace at a time!

Great to be Part of Questus Hospitality I am really pleased to have been invited by Corey to be part of the Questus Hospitality blogosphere. Corey has a unique vision regarding the hospitality sector and recruitment; and he has the drive and the determination to see his vision become widely adopted in that sector. And, boy, can the hospitality sector use some help. My first experience with the...

Simon Sinek – Restoring the Human in Humanity

Thanks Phil for introducing me to Simon. To everyone else, here is a gift for you on this Friday.  Hopefully it will inspire you.

Psychology of a Counter Offer – The Trust Issue

We have looked at two different angles of how accepting a counter offer can change or limit your relationship with your current employer.  I am now going to try and explain the employer perspective. So after you bring your new offer to your current employers and they frantically piece together a counter offer, here is how the next few weeks play out in their head. Stage 1 – Relief They are...